Excellence Tools
The Roots/Weeds of Process Mapping (3 of 3) - Free Download Podcast
This podcast is an audio version of the article: Process Mapping –
The Roots and Weeds of Process Mapping (10 minutes) by Adam Stoehr, Vice President, Educational Services, NQI.
The Roots and Weeds of Process Mapping (10 minutes) by Adam Stoehr, Vice President, Educational Services, NQI.
Free Download
The Trees of Process Mapping (2 of 3) - Free Download Podcast
This podcast is an audio version of the article: The Trees of Process Mapping (8 minutes) by Adam Stoehr, Vice President, Educational Services, NQI.
Free Download
Thinking Strategically for Excellence
Non-Partner price:
$95.00
Non-Partner price | $95.00 |
---|---|
Bronze Partner in Excellence Price | $71.25 |
Silver Partner in Excellence Price | $63.65 |
Gold Partner in Excellence Price | $60.80 |
Platinum Partner in Excellence Price | $57.00 |
Founding Partners of Excellence Canada Price | $57.00 |
Friends Of Excellence Price | $90.25 |

Understanding the Cost of Quality - Pre-recorded Webinar
This webinar will help you understand the elements of the cost of quality. You will learn a strategy on how to improve your organizations cost of quality. You will see where the cost of quality fits in with conventional accounting.
Non-Partner price:
$95.00
Non-Partner price | $95.00 |
---|---|
Bronze Partner in Excellence Price | $71.25 |
Silver Partner in Excellence Price | $63.65 |
Gold Partner in Excellence Price | $60.80 |
Platinum Partner in Excellence Price | $57.00 |
Founding Partners of Excellence Canada Price | $57.00 |
Friends Of Excellence Price | $90.25 |

Which Tools to Use: ISO 9001? Lean? Six Sigma? Business Excellence Model? - Pre-recorded Webinar
Managing an effective strategy and portfolio of improvement tools to establish a robust business quality culture.
Non-Partner price:
$95.00
Non-Partner price | $95.00 |
---|---|
Bronze Partner in Excellence Price | $71.25 |
Silver Partner in Excellence Price | $63.65 |
Gold Partner in Excellence Price | $60.80 |
Platinum Partner in Excellence Price | $57.00 |
Founding Partners of Excellence Canada Price | $57.00 |
Friends Of Excellence Price | $90.25 |
You Got it!™ - Customer Service Training Kit
Superb Customer Service The FRIENDLY Way! Kit Includes 15 min. DVD that illustrates the key learning points for superb customer service and a Detailed, easy to use, step by step “Facilitators Guide” for the one day workshop
Non-Partner price:
$795.00
Non-Partner price | $795.00 |
---|