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Job Seekers
Please contact the employers directly at the specified email address for
more information, as the National Quality Institute does not have information
about the jobs beyond what is posted.
Nov 24, 2006
- Posting # NQI-Q069
Quality Manager
Organization: Union Energy
Job Location: Toronto/Cambridge/Burlington, ON
Position Type: Full Time
Experience Level: Mid- to Senior-Level
Salary From:
Unspecified
To:
Unspecified
Deadline Date: Dec 24, 2006
POSITION SUMMARY:
To help drive our continued growth, we are looking for a high energy, result-focused individual in the following role.
Position: Quality Manager
Salary Range: Based on skills and experience
Reports to: Director, Operations Support
Location: Flexible – Toronto/Cambridge/Burlington
Role Focus: The successful incumbent will spear-head the drive towards establishing a “quality culture” – still in the early stages in our Company. More specifically, this person will design and implement a closed-loop Quality system to include problem identification, process improvement, corrective action tracking and communication of resolution to the business.
Key Responsibilities:
•Develop a strategy for the implementation of quality assurance across the organization
•Prepare annual budget & plan for the Quality function and report on any variances
•Identify and recommend a process improvement methodology for the organization
•Review existing policies, procedures and training material to ensure they meet quality assurance requirements
•Identify key policies & processes that would value from process improvement or standardization
•Lead the re-design of existing processes and assess new processes or initiatives for quality assurance gaps
•Design and develop a quality assurance scorecard for the organization
•Develop and implement quality assurance audit measures and perform quality assurance audits
•Develop non-conformance testing, tracking, trending and reporting
•Facilitate non-conformance corrective action measures
Qualifications:
•Minimum of 5 years experience in a Quality function
•Extensive experience in ISO 9001 or other recognizable quality system
•A Six-sigma designation or experience would be an asset
•Proven process mapping ability
•Demonstrated process implementation ability across an organization
•Significant experience in best-practice quality auditing and non-conformance tracking
•Ability to facilitate root-cause analysis and improvement plans
•Excellent communication skills
•Although this individual will have no direct reports, they will be required to influence and provide direction to a multitude of cross-functional business partners
•Strong project management skills
•High capacity to work in and lead an evolving organization
•Outstanding relationship building skills with internal and external contacts
Interested candidates should send their resume and letter of interest, in complete confidence.
Servicing in excess of one million customers, Reliance/Union Energy, is a Canadian-owned and operated income trust company, listed on the Toronto exchange. Through its 1200 highly trained employees in Ontario, Reliance/Union Energy offers efficient essential home comfort services designed to help customers manage their home in a way that is worry-free, cost-effective and energy-efficient. Reliance/Union Energy rents, installs and services more than 1 million gas and electric water heaters, throughout Ontario, under the Union Energy, Reliance Home Comfort and Ontario Hydro Energy brands. It also sells, rents, installs, and maintains a growing range of essential home comfort heating, air conditioning, and in-door air quality equipment, as well as comprehensive parts and service programs and on-demand HVAC service. In addition, to make it easy and affordable, Reliance/Union Energy provides consumer financing for purchasing essential home comfort equipment. With its recent acquisition of Montreal-based Protectron Corporation, Union Energy has also become one of the leading home and commercial security monitoring firms in Canada, offering services across the country.
More information about Union Energy can be found on the company’s website at http://www.unionenergy.com.
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