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Aug 23, 2006
- Posting # NQI-Q063
Associate Director, Quality Initiatives
Organization: Carleton University
Job Location: Ottawa, ON
Position Type: Full Time
Experience Level: Mid- to Senior-Level
Salary From:
Unspecified
To:
Unspecified
Deadline Date: Urgent A.S.A.P.
POSITION SUMMARY:
How to apply:
Candidates should visit our website at www.carleton.ca/humanresources/jobs and follow the instructions provided to apply for this job.
The Associate Director, Quality Initiatives, works under the general direction of the Director, Institutional Research and Planning. The Associate Director plays a key role in the management of the university by coordinating divisional strategic planning and by providing consultative and research services to support process improvement initiatives.
Specifically, the Associate Director is accountable for supporting the strategic planning process in the Finance and Administration Division, and for various quality improvement initiatives and special projects on an institutional basis. The Associate Director provides consulting, facilitation and research services in the areas of strategic planning, strategic performance measurement, operations quality review and improvement, and project management. The Associate Director works with staff and executives to develop plans for accomplishment of strategic objectives and to adopt new and innovative programs or initiatives to support those strategic objectives.
Contacts with all levels of staff, faculty and executives occur daily and require tact, discretion and a highly developed ability to encourage and assist others to implement change. Contact with external agencies and organizations is a regular requirement in order to remain current on best practices.
Qualifications:
Must be very familiar with management principles and practices, including planning, budgeting, and assessment;
Must be very familiar with project-management principles and practices;
Must have excellent English-language, verbal and written communications skills, including excellent report-writing skills;
Must have demonstrated strong organizational skills and facilitation skills;
Must have demonstrated ability to lead projects successfully;
Must have advanced knowledge of desktop productivity tools, including MS Office suite and MS Project;
Must have demonstrated strong research skills;
Must have a customer service focus and the interpersonal skills necessary to work with people at all levels, both inside and outside the University.
The above is normally acquired by:
Successful completion of a Master’s degree in a relevant field (e.g., Public Administration, Business Administration, Operations Research, Applied Psychology); and
At least eight years’ professional work experience, including extensive experience supporting planning and organizational development (e.g., facilitating planning and change management; measuring and reporting on organizational performance). Management experience and project-management experience would be definite assets.
An equivalent combination of education and experience is acceptable.
The work is highly varied, and occurs in an environment where multiple projects of varying priority are occurring at the same time. Initiative and good judgment are required in managing several tasks and dealing with several clients concurrently.
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