Vivienne’s background is in the financial services industry. Her areas of expertise include leading strategic, operational, and healthy workplace planning and implementation, as detailed in the National Quality Institute Canada Awards for Excellence and Healthy Workplace® NQI PEP® Criteria. As a result of her in-depth, practical experience, organizations she has worked with have been recognized both provincially and nationally for their excellence in leadership, planning, process management, and wellness. Vivienne believes firmly in a holistic, systems approach to improvement and the value that fully-engaged teams have in achieving sustainable results.