Introduction to Process Mapping
Dates and Locations
Jul 09, 2013 - Jul 16, 2013,
2 Half-Day Live Webinars (9:30am-12:30pm)
Non-Partner price:
$695.00
| Non-Partner price | $695.00 |
|---|---|
| Bronze Partner in Excellence Price | $521.25 |
| Silver Partner in Excellence Price | $465.65 |
| Gold Partner in Excellence Price | $444.80 |
| Platinum Partner in Excellence Price | $417.00 |
| Founding Partners of Excellence Canada Price | $417.00 |
| Friends Of Excellence Price | $660.25 |
| Bronze Plus Partner in Excellence Price | $556.00 |
Oct 16, 2013,
Hosted by the Real Estate Board of Greater Vancouver, 2433 Spruce Street, Vancouver, BC
Non-Partner price:
$695.00
| Non-Partner price | $695.00 |
|---|---|
| Bronze Partner in Excellence Price | $521.25 |
| Silver Partner in Excellence Price | $465.65 |
| Gold Partner in Excellence Price | $444.80 |
| Platinum Partner in Excellence Price | $417.00 |
| Founding Partners of Excellence Canada Price | $417.00 |
| Friends Of Excellence Price | $660.25 |
| Bronze Plus Partner in Excellence Price | $556.00 |
Nov 05, 2013,
154 University Avenue, Toronto, ON
Non-Partner price:
$695.00
| Non-Partner price | $695.00 |
|---|---|
| Bronze Partner in Excellence Price | $521.25 |
| Silver Partner in Excellence Price | $465.65 |
| Gold Partner in Excellence Price | $444.80 |
| Platinum Partner in Excellence Price | $417.00 |
| Founding Partners of Excellence Canada Price | $417.00 |
| Friends Of Excellence Price | $660.25 |
| Bronze Plus Partner in Excellence Price | $556.00 |
Sep 01, 2013 - Nov 30, 2013,
FALL 2013 WAITING LIST, An easy way to let us know you're interested! Once we receive 10 registrations we will schedule a date during the specified timeframe., Ottawa, ON
Non-Partner price:
$0.00
| Non-Partner price | $0.00 |
|---|---|
| Bronze Partner in Excellence Price | $0.00 |
| Silver Partner in Excellence Price | $0.00 |
| Gold Partner in Excellence Price | $0.00 |
| Platinum Partner in Excellence Price | $0.00 |
| Founding Partners of Excellence Canada Price | $0.00 |
| Friends Of Excellence Price | $0.00 |
| Bronze Plus Partner in Excellence Price | $0.00 |
Sep 01, 2013 - Nov 30, 2013,
FALL 2013 WAITING LIST, An easy way to let us know you're interested! Once we receive 10 registrations we will schedule a date during the specified timeframe., Vancouver, ON
Non-Partner price:
$0.00
| Non-Partner price | $0.00 |
|---|---|
| Bronze Partner in Excellence Price | $0.00 |
| Silver Partner in Excellence Price | $0.00 |
| Gold Partner in Excellence Price | $0.00 |
| Platinum Partner in Excellence Price | $0.00 |
| Founding Partners of Excellence Canada Price | $0.00 |
| Friends Of Excellence Price | $0.00 |
| Bronze Plus Partner in Excellence Price | $0.00 |
How do your processes tie into the quality efforts of your organization?
Processes are one of the most important factors in the day-to-day operations of any successful organization. Process Mapping is a must in today's ever-improving, customer- focused, quality-driven environment.
This 1-day course:
? Examines process mapping using customer focused, employee-friendly tools that will help participants to identify, analyze and improve core business processes
? Describes the methodology to document the flow of a process from inputs to outputs and to provide a focal point from which to analyze opportunities for improvement
NQI's approach to Process Mapping includes 3 levels of mapping ranging from high level overview to transactional level.
| BONUS: All participants who register for this course will receive a copy of 'A Five Step Roadmap for Improving a Process' (not included for In-house sessions) |
Course Content
The definition of a processHow to facilitate process mapping
How to analyze process maps
How process mapping links with the NQI Criteria, NQI PEP®, and quality improvement
How to define processes in terms of suppliers, inputs, process, outputs, and customers
How to map processes at three levels of detail (Level 1, 2 and 3 process maps)
How to use process mapping to facilitate process improvement
Who Should Attend
All employees, managers and quality professionals responsible for increasing the effectiveness of their workgroup or organizationSuitable for both the public and private sectors
Requirements
Note: This course is a part of the NQI certification curriculumLeadership Excellence Program Linkage: NQI CEP® Level 2
A perfect follow up to this course is NQI's Desired State Process Mapping course
