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Training Courses
| 1-Day
Session Non-Member Fee: $645 per person
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Introduction to Process Mapping
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Introduction to Root Cause Analysis
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Operational Root Cause Analysis
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Measuring Customer/Stakeholder Satisfaction
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Operational Process Mapping
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You Got it!™ - Superb Customer Service
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Leadership through Emotional Intelligence
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Leadership through Diversity
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| Non-Member Fee |
$645 per person |
| 3 or more people from the same non-member organization |
$595 per person |
| Member Fee (Become a member today) |
$484 per person |
| Silver Partner in Excellence Fee |
$435 per person |
| Gold Partner in Excellence Fee |
$411 per person |
| Platinum Partner in Excellence Fee |
$387 per person |
| 3 or more people from a member organization |
$446 per person |
| 3 or more people from a Silver organization |
$402 per person |
| 3 or more people from a Gold organization |
$379 per person |
| 3 or more people from a Platinum organization |
$357 per person |
In-House Session Non-Member Fee: $5320 per day + instructor expenses
- An In-house session is when an NQI instructor comes to your site to teach any of our courses.
- In-house sessions are available for every NQI course
|
| Per day fee for Non Members: |
$5320 per day including all materials ($200 per person per day for any person over 20 participants) |
| PLUS: |
Instructor accommodations and travel expenses. Efforts are made to minimize these costs as much as possible. Costs may include (if necessary) : Flight, Hotel, Meals |
In-House Session Member Fee: $3990 per day + instructor expenses
- An In-house session is when an NQI instructor comes to your site to teach any of our courses.
- In-house sessions are available for every NQI course
|
| Per day fee for Members: |
$3990 per day including all materials ($200 per person per day for any person over 20 participants) |
| LESS: |
All Partner in Excellence Discounts |
| PLUS: |
Instructor accommodations and travel expenses. Efforts are made to minimize these costs as much as possible. Costs may include (if necessary) : Flight, Hotel, Meals |
All prices are in Canadian dollars and are subject to the GST
All 'Public Session' fees include lunch and light snacks.
NQI members have various discounts on all the prices above.
Fees are subject to change without notice.
For more information about dates
and locations of training courses, call NQI at 416-251-7600 x 236 or
email us at [email protected]
NQI Course Cancellation Policy
Substitutions can be made at any time prior to the course. Simply call us
with the request.
Cancellations are accepted without penalty if received in writing at least
three weeks in advance of the course date. Cancellations after that date,
up to one week in advance of the date of the course, will be subject to a 50%
cancellation fee. Cancellations one week or less in advance of the course
date are subject to a 100% cancellation fee.
We reserve the right to reschedule or cancel any course and will provide a full
refund of course fee in this event.
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