NQI Certified Excellence Professional - NQI CEP

“Individuals” Making the Difference!

The Leadership Excellence Program has 5 Levels, with levels 1, 2 & 3 (NQI CEP®) covering a curriculum of Quality Foundations, and levels 4 & 5 (NQI CEL®) focusing on the Individual's Leadership Competencies and Skills in Tactical & Strategic Deployment.

While progressing through the Leadership Excellence Program, Students will be required to develop and apply skills within each of the Framework for Excellence Drivers.

*Leadership * Planning * Customer * Employee * Process *Supplier/Partner

Completing all five levels of the program will earn you two recognized NQI designations. After the completion of Level 3 you reach the first major milestone and you will receive a mounted certificate and wallet card designating your status as an “NQI Certified Excellence Professional (NQI CEP®)".

After the completion of Level 5 you will complete the full program and receive a mounted certificate and wallet card designating your status as an “NQI Certified Excellence Leader (NQI CEL®)" and your name will also be published on the NQI website.

We invite you to join the list of certified individuals and gain the recognition you deserve as being among the very best in your profession!

>>> Details on All Five Levels

Overall Process to Achieve your NQI CEP® Designation

- NQI CEP® Designation is the First Major Milestone Towards completing the full Leadership Excellence Program

1. Candidate Enrolls in program - Enroll Today
2. Candidate Receives access To Online Courses
3. Candidate Completes Level 1 Curriculum
4. Candidate Completes Level 2 Curriculum
5. Candidate Completes Level 3 Curriculum
6. Candidate Completes Reflective Comprehensive Assignment
7. Candidate Applies for NQI CEP® Certification - Download Application form
8. Successful Candidate receives mounted certificate and wallet card designating your status as an NQI Certified Excellence Professional (NQI CEP®)

Curriculum for NQI Leadership Excellence Program

Certified Excellence Professional (NQI CEP®)

Click on the link to find more details about the individual courses.

Level 1

Fundamental understanding of excellence frameworks & principles.

Combined e-learning and classroom courses.

Required Courses:

• Quest for Quality - Module 1 - Online Learning ***
• Introduction to the Framework for Excellence - Online Learning ***
• Framework for Excellence (May be eligible for exemption if your organization has already achieved NQI PEP Level 2 (quality) and you had direct involvement in the self assessment or preparation of the submission.)
• All About Excellence: Game Based Learning
• Introduction to the Healthy Workplace Criteria - Online Learning ***
• Business Fundamentals - Online Learning***

Level 2

Intermediate understanding of excellence framework & operational tools.

Combined e-learning, classroom courses, assignment, and process case study.

Required Courses:

• Quest for Quality: Process Improvement Tools (Modules 1, 2 & 3)
• Healthy Workplace® Implementation (May be eligible for exemption if your organization has already achieved NQI PEP Level 2 (Healthy Workplace) and you had direct involvement in the self assessment or preparation of the submission.)
• Introduction to Process Mapping
• You Got it!™ - Superb Customer Service
• Introduction to Root Cause Analysis
• Introduction to Change Management - Online Learning***
• Management and Team Building - Online Learning***
• Customer Service - Online Learning***
• Time Management Strategies for Success - Online Learning***
• Operations Management - Online Learning***
• Workplace and Personal Skills - Online Learning***

Level 3

Advanced understanding of assessment and operational tools.

Combined e-learning, classroom courses, and reflective assignment.

Required Courses:

• Organizational Excellence Assessment
• Operational Process Mapping
• Statistical Quality Tools
• Operational Root Cause Analysis
• Measuring Customer/Stakeholder Satisfaction
• Interactive Assessor - Game Based Learning (included as part of the Organizational Assessment Training)
• Management & Supervisory Skills - Online Learning***
• Human Resources - Online Learning***
• Quality Customer Service - Online Learning***
• Introduction to Balanced Scorecard - Online Learning***

Certified Excellence Leader (NQI CEL®)

>>> Details about Certified Excellence Leader (NQI CEL®) Levels 4 & 5

Questions? please contact us at [email protected] or 416-251-7600 x245.

* Since currency and relevancy are key to the NQI Leadership Excellence Program, courses are subject to change over time.

** Equivalencies or exemptions based on previous course work are assessed on a case by case basis. On the recommendation of the Leadership Excellence Program Committee, participants may be granted equivalencies or exemption, to a maximum of five (5) courses.

*** All online learning courses are available as part of the Enrollment package for the NQI Leadership Excellence Program. Enroll Today

$2,225.00 Leadership Excellence Program Enrollment Package Includes access to all online learning courses (13 Online Courses), welcome package, discounts on all required in-class courses. Mandatory item for those who are completing the Leadership Excellence P...		CEP LEVEL 1, 2 & 3 Application form Certified Excellence Professional Application for Levels 1, 2 & 3. Please download and complete the application when you finish the required courses for each level.
Certified Excellence Professional Equivalency/Exemption Form Equivalencies or exemptions based on previous course work are assessed on a case by case basis. On the recommendation of the CEP Committee, participants may be granted equivalencies or exemption, to a...