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Twelve NQI Live Webinars
This bundle will give you access to twelve webinars of your choice. |
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$966.00 |
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You Got it!™ - Customer Service Training Kit
Superb Customer Service The FRIENDLY Way! Kit Includes 15 min. DVD that illustrates the key learning points for superb customer service and a Detailed, easy to use, step by step “Facilitators Guide” for the one day workshop |
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$795.00 |
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Six NQI Live Webinars
This bundle will give you access to six webinars of your choice. |
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$552.00 |
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Interactive Assessor: Game-Based Learning
Interactive Assessor is a product based on Digital Games Based Learning (DGBL). In this product the user (or player) is immersed into a number different companies, interacting and interviewing individuals, focus groups, investigating the environment, arguing with co-assessors and finally providing an assessment of each individual virtual organization. |
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$495.00 |
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NQI Storm Umbrella - Weather the Economic Storm
The NQI Storm Umbrella is a collection of tools designed specifically to help you get through these tough economic times. These tools are taught via pre-recorded webinar so that you can view them at your convenience |
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$395.00 |
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Three NQI Live Webinars
This bundle will give you access to three webinars of your choice. |
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$310.00 |
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La quête de la qualité - Module 1 - CAHIER D’AUTOFORMATION
Le module 1 de La quête de la qualité est un guide d’autoformation axé sur les principes de base de la qualité, notamment le service à la clientèle et la satisfaction des employés. Il est pertinent dans tous les types d’entreprises qui prennent à cœur la poursuite de l’excellence, qu’elles soient du secteur privé ou public et à but lucratif ou non. |
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$150.00 |
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Quest for Quality - Module 1 - Self Study - Workbook Version
The Quest for Quality Module 1 Workbook is an introductory-level self-study guide that will help you learn more about the basic principles and concepts of quality, including customer service and employee satisfaction. |
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$150.00 |
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Quality Tool Book
NEW PRICE!! This 93 page booklet produced in partnership between NQI and AMEX Canada will be a precious ally for every leader needing to make enlightened decisions. This booklet contains 37 Quality Tools and Templates. Written in a simple style and presented in a clear, well-organized fashion, this booklet will help quality leaders who are seeking guidance in managing their quality improvement pr... |
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eVersion
$125.00
Hard Copy
$145.00 |
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All About Excellence: Game-Based Learning
(Free for Members)
All About Excellence lets players improve a company’s excellence through influencing workers and thereby changing the office environment. After improving a few companies, players are asked to pick which company they think is most excellent. NOTE: NOW FREE FOR NQI MEMBERS |
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$110.00 |
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A Five-Step Roadmap for Improving a Process
Using specific examples this booklet examines a 5 step Roadmap for Improving a Process - by John Perry |
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$99.00 |
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