Find out stakeholder requirements with an NQI survey. A customer is your most valuable asset and their satisfaction is key to your organizational success. NQI surveys measure the satisfaction of all your customers, whether internal or external, using integrated online survey technology. In addition all our surveys are linked to proven excellence frameworks (Canadian Framework for Excellence, Canadian Criteria for a Healthy Workplace). The results will help you build on strengths and learn from opportunities for improvement.

Applying our years of assessment experience and expertise, NQI can implement a highly relevant survey instrument that will yield sound and valid conclusions while achieving the maximum survey response rate possible. We can give you the data you are looking for quickly and cost-effectively. Let us help you gain the valuable, real-time knowledge you need to help build stakeholder satisfaction.

NQI Surveys:

• Are Easy to Use
• Give Fast Real Time Responses
• Are Confidential and Anonymous
• Have Reliable and Valid question sets based on NQI Excellence Frameworks

NQI surveys can be web based, paper based, or a combination of both. The following surveys are available today:

• Employee Satisfaction Survey: Based on the Canadian Healthy Workplace Criteria

• External Customer Satisfaction Survey - Private or Public Sector

• NQI PEP Level 1 e-Assessment: Building the Foundation

• NQI PEP Level 2 e-Assessment: Planning and Stability

• NQI PEP Level 3 e-Assessment: Planning Assessment & Continuous Improvement

• NQI PEP Level 4 e-Assessment: Outcomes and Sustainability (overview download coming soon)

• Base Line Review Electronic Survey – Quality (overview download coming soon)

• Base Line Review Electronic Survey – Healthy Workplace (overview download coming soon)

• NQI 20 Questions: Leadership Survey (overview download coming soon)

• Custom Designed Surveys for your specific requirement

For more information or to set up a survey call 1-800-263-9648 x221 with your questions. (local to Toronto please call 416-251-7600 x221); fax: 416-251-9131, email: [email protected]