NQI is pleased to announce a new family of customer and employee satisfaction on-line surveys.

These cost-effective surveys were developed in response to the increasing desire of organizations, large and small, public and private, to better understand the needs of their customers/clients/patients, as well as the needs of their employees.

Whether or not you are looking for a vehicle to help you with your own performance improvement program, or one based on NQI PEP, ISO 9001:2000, AIM accreditation criteria or another management system--these tools can help.

We invite you to review more detailed information, including sample screens at www.nqi.ca/nqistore/survey_qualitytools.aspx.

We look forward to serving you soon.

For further information, please contact Adam Stoehr at [email protected]

or call 1-800-263-9648 x227. (local to Toronto please call 416-251-7600 x227)