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| Monday, June 18, 2007 | ||||
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Excellence Articles 
Region of Peel first government body to earn top NQI award
'The staff, the administration, the parents are all 100 per cent committed people' >>>Article
Canadian Execs Speak Out On Organizational Excellence. Interview with Nancy MacCready-Williams. >>>Article
An interview by the Ottawa Citizen with Larry O’Brien, the new Mayor of Ottawa. "NQI PEP is part of the plan. I will work quickly with staff at all levels of our city to foster a “ culture of excellence” at City Hall through initiatives such as the National Quality Institute Progressive Excellence Program ( NQIPEP). Integrating NQI- PEP with existing embryonic quality- improvement efforts at City Hall will result in better and longer- term corporate planning, processes that focus on outcomes as opposed to more processes, better employee satisfaction and most importantly, a citizen- focused, citizens- first dynamic that will transcend every program and service delivered by the city." >>>Article
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